Cisco Anyconnect The Secure Gateway Has Rejected



Contents

Introduction

This document describes different error messages generated when using the Cisco AnyConnect VPN Client on Apple iPad devices. Corresponding resolutions required in order to eliminate those error messages are also included.

  1. Jul 20, 2008 'The secure gateway has rejected the connection attempt. The connection to the same or another secure gateway is needed, which requires re-authentication. The follow message was received from the secure gateway: No assigned address.' I shut the laptop down as I normally would and did not change any of the settings.
  2. Apr 11, 2021 Cisco Bug: CSCvs40531 - AnyConnect 4.8 not able to establish RA SSL to ASA/FTD headend. The secure gateway has rejected the connection attempt.
  3. Anyconnect the secure gateway has terminated the VPN connection: 3 Work Well In doing so, are all that great Use of anyconnect the secure gateway has terminated the VPN connection on the hand: opaque medical Interventions be bypassed; Without exception all materials used are Food supplements from natural Sources and have no negative effect on.
Cisco Anyconnect The Secure Gateway Has Rejected

Prerequisites

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Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on these software and hardware versions:

  • Cisco AnyConnect Secure Mobility Client 2.5.x for Apple iOS and later

  • Cisco ASA Security Appliance that runs software version 8.2 and later

  • Apple iOS 4.x and later

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Error Messages

This section provides examples of error messages and their respective solutions.

Licensing Issue

This error message is received on the iPad client when trying to launch the AnyConnect application:

Solution

You need to have the required license in order to use the AnyConnect VPN Client on iPad clients. Refer to this CLI snippet from the ASA show version command:

Provide details like 'PAK number' and 'Serial number of the device' at the Cisco Licensing Page (registered customers only) in order to obtain the license. You could also contact Cisco Technical Support or send an e-mail to licensing@cisco.com.

Certificate Authentication Issue

Cisco AnyConnect VPN Client

This error log message is received on the Cisco ASA:

%ASA-6-725007: SSL session with client outside:XX.YY.ZZ.ZZ/51249 terminated.

ASA 8.x: AnyConnect VPN Client Troubleshooting TechNote

CERT-C: E ../cert-c/source/certobj.c(719) : Error #73ch

CRYPTO_PKI: can not set ca cert object (0x73c)

These error messages are received on the iPad client application:

Solution

Secure gateway has rejected the connection Attempt. : Cisco

The client certificate authentication is failing and the Cisco ASA can parse some certificate extensions successfully, but cannot validate the client certificate. In order to resolve this issue, configure the CA on the ASA and enroll the iPad. Once complete, you should connect successfully using the client certificate.

Address Assignment Issue

This error message is received when trying to connect to an ASA from an iPad AnyConnect Client.

Solution

Cisco anyconnect the secure gateway has rejected the connection attempt other errorDocumentation

Verify that the tunnel-group has a valid address-pool/dhcp server and that there are available addresses in that pool.

Cisco Anyconnect The Secure Gateway Has Rejected The Connection Attempt

Cisco Anyconnect The Secure Gateway Has Rejected

Group URL Issue

This error message is received while trying to connect:

Solution

Check that the group-url is properly configured on the iOS device and on the head-end. They must match exactly, minus the https://, which should exist on the head-end.

Related Information

Cisco Bug: CSCvs40531 - AnyConnect 4.8 Not Able To Establish ...

This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page.
If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN?

Cisco Secure Desktop (CSD) FAQ

What should be done when an attempt to connect to VPN using Cisco AnyConnect generates this message: AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.

In the Windows Control Panel navigate to Internet options (Network and Internet Connections, and then Internet Options)

Cisco AnyConnect Secure Mobility Client - Cisco AnyConnect Order...

Once there, the user will need to select the Connections tab, and then LAN Settings. Make sure the option 'Use automatic configure script' is unchecked, reboot, and then retry Cisco AnyConnect.